Sarah started at The Zoo in September of 2017.  She was born and raised in western Massachusetts, living in Ludlow, Palmer and Springfield before moving to Longmeadow in 2013. Sarah attended Simmons University in Boston, where she earned a bachelor’s degree in English. She received her first master’s degree from Bay Path University in Longmeadow, where she studied nonprofit management. She completed her second master's degree from Bay Path, an MFA in creative nonfiction writing, in May 2024. She is also an adjunct professor at Bay Path University, American International College and Springfield Technical Community College.

Sarah has been married to Jason (her high school sweetheart) for 26 years. They have one daughter, Vivian, who is in college in Boston. Sarah is an avid reader and is never without a book somewhere in arm’s reach. When Sarah is not at The Zoo she enjoys traveling, volunteering, and learning something new every day.